Terms and conditions for the sale of goods and services
You will be asked to expressly agree to these terms and conditions before ordering Products or Services from this Site. Please read them carefully. If you do not agree to them, do not order any Products or Services from this site. In order to indicate your acceptance of these terms and conditions, you must click on the button marked “I Agree” at the end of the document.
Please note that you may only purchase Products from this site if you are over 18.
(1) Definitions and interpretation
In this Agreement “we” means Alchemy Leadership Ltd (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly).
In this Agreement, the following definitions shall apply:
“Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement;
“First Acknowledgement” means the initial automatic email acknowledgment which we will send to you after receiving your Application;
“Order” means your order for Products or Services made via the Site;
“Products” means goods and services which may be purchased by you from the Site. This includes, but is not limited to, programmes of learning via the online participant workspace “alchemy leadership lab” ;
“Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order; and
“Site” means the website at [URL] or any successor site operated by us from time to time.
(2) This Agreement
The advertising of Products and Services on the Site constitutes an “invitation to treat”; and your Order for Products or Services constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order.
In order to enter into this Agreement with us, you will need to take the following steps (with specific regard to the process of applying for, ordering, and purchasing a programme of learning):
- (i) you must complete all 3 sections of the application form including ticking the box at the end of section 3 and press submit;
- (ii) when you receive an email from us accepting your application (this is the first Acknowledgement of your order, but not an acceptance of it) you must use the URL provided in that email to proceed to a web page that will present you with the Alchemy Leadership Programme option, confirm your email address, read these Terms and Conditions of Sale of Goods and tick that you have read, understand and consent to them, and only then click “Order” (again, this is not an acceptance of your order);
- (iii) You will be immediately be transferred to our Third Party payment platform provider Protx who provides the secure online transaction facility between you the customer and our banking partner HSBC, at which point you are to check, (make any changes to your order that you need to make), and only then confirm your order and make payment by following the instructions on this page;
- (iv) Once your payment transaction has been confirmed as made, both you the customer and us the vendor will receive confirmation emails from Protx. When this happens we will send you your username and password and the log-in URL for you to access the product you have purchased (This is the Second Acknowledgment, is an acceptance of your order and at this point this Agreement becomes a binding contract).
Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records.
The only language in which we offer this Agreement is English.
Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by being reminded to check that you have correctly identified the Alchemy Leadership Programme option as your choice. You may correct any input errors before placing your Order.
(3) About us
Our full name is Alchemy Leadership Ltd. Our registered office is No 1, Liverpool St, London, EC2M 7QD, England. Our company registration number is 6262747. Our email address is info@alchemyleadership.com.
(4) The Products and Services
The Products and Services offered to customers on this website consist of programmes of study and learning to individuals and groups of individuals, and other services such as business consultation and group process facilitation. All products and services are presented, described, and offered to customers via our website at www.alchemyleadership.com .
(5) Price and payment
Prices for Products are quoted on the Site. The Site contains a large number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced. We will verify prices as part of our sale procedures so that a Product's correct price will be stated when you pay for the Product.
Subsequent to our acceptance of your offer and the receipt of your payment, should your payment be reversed and the amount originally credited to us, be subject to “chargeback” (in other words, that the amount you paid is withdrawn from our bank account by our bankers as a result of their failure to receive funds from yourself or your credit card provider), we reserve the right to withhold, suspend or terminate your use of the product or service for which the agreement pertains and any other agreement that is in force between you and us at that time.
The prices on the Site include any value added or sales taxes (where applicable).
Payment for all Products must be made by Credit Card, VISA electron, VISA Debit, Maestro, or Solo cards.
Prices for products and services are liable to change at any time, but changes will not affect Agreements which have come into force.
(6) Delivery / Availability
On receipt of payment confirmation from Protx we will supply to you your username and password that will enable you to start your programme of learning (if that is the product/service that you have purchased).
Your ongoing access (i.e. progression into months subsequent to the first month (Month 1)) of that programme of learning via the “alchemy leadership lab” individual workspace is conditional on your “satisfactory completion of and advancement through” the various elements of the learning programme. Such “satisfactory completion of and advancement through” the programme will be determined by us, having made clear what such terms mean in Section 3 of the initial Application form.
(7) Risk and title
The Products and services will be at your risk from the time of access to the programme of learning. Use of the programme will only pass to you after we receive full payment of all sums due in respect of the Products.
(8) Consumer rights
You may cancel this Agreement at any time within 7 working days after the day you receive access to the programme of learning (subject to the limitations set out below).
If you cancel this Agreement on this basis, you must inform us in writing by email or telephone at which point your access to the programme of learning will cease. Such cancellation will result in a full refund of funds minus any/all transaction related fees.
(9) Refunds
Should you choose to cancel this Agreement at any time between 7 and 31 days (working and non-working days), after the day you receive access to the programme of learning you shall be entitled to a full refund of funds paid minus 1/6 (one sixth) of the full amount paid (i.e. one month’s equivalent).
Should you choose to cancel this Agreement at any time after 31 days (working and non-working days) after the day you receive access to the programme of learning, you will receive no refund of payment whatsoever.
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.
(10) Warranties
We warrant to you that any Product or Service you purchase through the Site will be of satisfactory quality.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products and Services, whether express or implied.
(11) Limitations of liability
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.
Subject to this: (i) our liability in connection with any Product or Service purchased through our site is strictly limited to the higher of the purchase price of the relevant Product or Service and the replacement cost of the relevant Product or Service; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
(12) General terms
Images of Products Services on the Site are for illustrative purposes; actual Products or Services may differ from such images.
We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions.
This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.
You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this Agreement.
This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.
This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.
These terms are based on a template
created and distributed by www.website-law.co.uk.


